Assessment appeals process If you feel that you have been unfairly treated

Assessment appeals process if you feel that you have

This preview shows page 6 - 10 out of 53 pages.

Assessment appeals process If you feel that you have been unfairly treated during your assessment, and you are not happy with your assessment and/or the outcome as a result of that treatment, you have the right to lodge an appeal. You must first discuss the issue with your trainer/assessor. If you would like to proceed further with the request after discussions with your trainer/assessor, you need to lodge your appeal to the Academic Manager, in writing, outlining the reason(s) for the appeal. Recognition of Prior Learning (RPL) Learners will be able to have their previous experience or expertise recognised on request. Special Needs Learners with special needs should notify their trainer/assessor to request any required adjustments as soon as possible. This will enable the trainer/assessor to address the identified needs immediately . 5 | P a g e
Image of page 6
Activities Complete the following activities individually or in a group (as applicable to the specific activity and the assessment environment). Activity 1A Q&A For your work role in hospitality, describe how you would plan and organise your working tasks at the start of the day. Brainstorm all required tasks throughout the day Prioritize Tasks Set Timetables, Break the day down into sections to establish a routine. For example, the first hour of the day could be devoted to returning messages from voicemail and email. The next hour could be devoted to sales related tasks with the following hours before lunch reserved for client meetings. Be realistic about checking devices and talking to co-workers but develop the discipline to limit it to certain times of the day. 6 | P a g e
Image of page 7
Activity 1A checklist – for assessor This should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required. Learner’s name Duangphon Sithakhot Assessor’s name Unit of Competence (Code and Title) Date(s) of assessment Has the activity been answered and performed fully, as required to assess the competency of the learner? Yes No (Please circle) Has sufficient evidence and information been provided by the learner for the activity? Yes No (Please circle) Comments Provide your comments here: The learner’s performance was: Not yet satisfactory Satisfactory If not yet satisfactory, date for reassessment: Feedback to learner: Learner’s signature Duangphon Sithakhot Assessor’s signature 7 | P a g e
Image of page 8
Activity 1B Role play As a role play activity within the learning group, perform the following to demonstrate your skills to participate in work scheduling with team members: In groups of three to five, choose a work scenario of your choice and discuss in a planning meeting how you would carry this out, this should include: Assessing time factors and work tasks that need to be done Developing a work schedule Assigning work tasks to individuals and/or teams Reviewing plans that have been made.
Image of page 9
Image of page 10

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture