Authorities therefore mistakes are less than well as

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authorities therefore mistakes are less than well as considered decisions will be made at all times, and this is what makes supervisory control very close. They have a qualified and high-skilled staff, very energetic and dedicated to their works, and all of them experience in his field, and seeks to improve himself, in addition to the highly experienced senior management personnel in the aviation industry and the development of strategies to achieve the best profits of the company. In regard to the system/infrastructure Emirates seeks to ensure the quality and to provide latest models of aircraft and the most entertainment system and food for their customers so that they do not feel bored. Besides quality, they concerned to safety and satisfaction for the customer, they respects their customers and care about them feedback, and they offer rewards for frequent customers. 23
Emirates Organizational Structure HH Sheikh Ahmad bin Saeed Al-Maktoum Chairman & Chief Executive Emirates Airline & Group Tim Clark President Emirates Airline Gary Chapman President Group Services & dnata Ali Mubarak Al-Soori Executive Vice-President Chairman's Office, Facilities/Project Management and Profit & Loss Senior Vice-President Functional/Operational Areas Adel Ahmad Al-Redha Executive Vice-President and Chief Operations Officer Senior Vice-President Functional/Opertaional Areas Nigel Hopkins Executive Vice-President Service Departments Senior Vice-President Functional/Operational Areas Abdel Aziz Al-Ali Executive Vice-President Human Resources Senior Vice-President Functional/Operational Areas Thierry Antinori Executive Vice-President and Chief Commercial Officer Senior Vice-President Functional/Operational Areas 24
4.1 Corporate Culture: It is well known that the culture of the organization are the values and beliefs, concepts and ways of thinking, adopted by the members of the organization and participate in its application and walk on its approach, and it has a very large and important advantages because of its obvious impact on the performance and success of the company, employees influenced by culture and adapted to achieve organizational goals. Emirates airline has a forward-looking culture, which concerned that the customer is always taken better because it has a vision to provide high quality services. The dominant culture is performed everything on time, starting from the booking for customers even flights departs, and each employee is responsible for this, including top management. Cultural diversity of the Emirates Group, and different races play an important role at the global level of the organization, where the knowledge of different cultures contributed to the completion of various business activities because it offers the company a variety of ideas and thus a competitive advantage for the company.

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