absolutely mean that the conflict will be evaded, but rather it reduces the impact of the conflict by helping the employees to develop the skills that they need to resolve the conflicts. This means that the employees will also be more effective in addressing minor conflicts when they occur. In this perspective, the employees can be subjected to communication training to raise their ability to communicate effectively with a diverse range of individuals. Secondly, implementing team building activities is also a proactive measure of preventing conflict. This is true since team building activities enhance the relationships between leaders and their subordinates and hence promote acceptable behaviors. Developing a strong communication channel. A leader can improve the communication of an organization by introducing informal communication and problem-solving problems.
DISCUSSIONS 3 Acquiring conflict mediation training as a leader. As an organizational leader, they should develop the skills of mediating conflicts since at one point, conflicts will inevitably arise.
- Spring '18
- Professor Obura Oluoch