When replacing items 2 educate staff the importance

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when replacing items. 2. Educate staff the importance of saving energy and ways to reduce energy use. General Manager Office admin. 15-12-2016
Monitoring and evaluation A good performance management system works towards the improvement of the overall organizational performance by managing the performances of teams and individuals for ensuring the achievement of MacVille objectives. Performance management methods allows managers and the organisation to identify good and bad performance of an individual or a team. An individual or team that is performing well must be given a recognition such as, certificate of employee/team of the month, and or a voucher to inspire them to maintain good working performance. Individual or a team that is under performing must be provided with appropriate training, a buddy system or mentoring. Managers must motivate them and assist them in their performance development Performance methods How often it will be used Person responsible Staff feedback Every three months HR managers, Administration officer, all staff Customer survey Every six months HR managers Sales Manager KPI Every year General Manager, operational
Manager Staff performance appraisal Once a year General Manager Observation Every week Departmental Manager, supervisor Benchmarking Every Year General Manager Conclusion MacVille is a company that sells and service espresso coffee machine to consumers and be known as a national brand across Australia and an integral part of hospitality industry soon, the company has four strategic objectives which are achievable with the right strategic plans on how to achieve them. One of the strategies is to embrace strategic alliance and seek out partnership that support and promote the company’s vision, mission and organisational values, with this partnership, MacVille will have a better chance of being successful and achieve their vision. Alliance with Java Estate will be beneficial both financially and customer in service aspects of the company. Java Estate commitment to hospitality industry will ensure that MacVille objective to be a national brand will be achieving. MacVille will also succeed through efficient and effective marketing strategy, the use of social and local media will allow the company to be known and recognise easily to the public and market. Effective and appropriate communication methods must be implemented to ensure everyone understand their role and responsibilities in achieving the organisational objectives. Staff training and
development are recommended to ensure their skills and knowledge is up to date and ensure they can meet their KPI. Meeting notes It is to be noted the Strategic plan for MacVille was formulated and completed accordingly. The plan was further discussed with the CEO and have gained endorsement from the Board.

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