Sustained improvement e fast track i focus tightly

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Sustained improvement e. Fast Track i. Focus - Tightly scoped, cause-known problem in existing process ii. Goal - Rapidly achieve results with low risk 10.Which Control/ Quality Assurance Program came first? a.Six Sigma b.Lean Six Sigma c.Benchmarks d.Statistical Process Control (SPC) 11.Which of the following quality/ control assurance programs established a set of international standards for quality management and quality assurance that help companies efficiently document the quality system elements to be implemented to maintain an efficient quality system? 12.Which control/ quality assurance program when first introduced was considered a breakthrough approach involving the restructuring of an entire organization and it's processes? 13.Which quality/ control assurance program is a management concept that helps managers at all levels monitor their results in their key areas? 4
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14.Who of the following is not considered a Quality Pioneer? a.Philip Crosby b.Daniel Murphyc.W Edwards Demming d.Kaoru Ishikawa 15.Put the following Quality Pioneers in order from oldest to newest. 16.Which of the following Quality Pioneers is considered the "Father of statistical quality control"? d. Joseph M. Juran 17.Standard deviation, statistically, is the average distance of data points away from the Mean in distribution. 18.The _______ the sigma level, the better the _______. a.Lower, outcome b.Higher, performancec.Closer, outcome d.Lower, performance 19.Six Sigma refers to a process having 6 standard deviations between the average of the process center & the closest specification limit or service level. Module 2 – Lean & DFSS 1.The Customer is any person or organization that receives a product or service (_______) from our work activities (________). 2.Why is Six Sigma important in a business application? 5
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