Housekeeping The cleaning staff Put a sign on the door if you want housekeeping to come in and change the sheets on the bed. Late charge Supplement charge for late check out You will be charged a ten dollar late charge for checking out after 11 am. Single bed One bed The economy priced room includes one single bed Vacancy/ Vacant spare room We only have one vacancy left, and it is for a single room Valet Guest parking staff If you leave your car keys with us, the valet will park your car underground Maximum capacity The number of people are allowed The maximum capacity in the hot tub is ten people Cot, rollaway bed Single beds can fold and move If you need a cot, we have cots available Brochures A small book provide information about hotel and near attraction Feel free to take somebrochures to your room to look at. Skipper Rooms have checked out but unpaid 305 is a skipper room Pre – check in Receptionist made the procedures check in before arrival I must made pre- check in for Mrs Hoa R eservation form A form of booking room You have received a reservation Supervisor: Mrs. Nguy n Th Tuy t H ng ễ ị ế ồ 19 Student: Hoàng Th ị Nhung Class: 52B3
INTERNSHIP REPORT FOREIGN LANGUAGE DEPARTMENT form. Guest account Document relates to guest’s expenses All of your fees will be charged in guest account F ree independent traveler (FIT) Travelers come to hotel by themself We have many FIT than a group of tourists. G roup inclusive tour(GIT ) A group of tourist visits according to package tours Five GIT booked last year Hostel A room with cheap price In the hostel, you probably won't get your own room. Housekeeping Cleaner in the hotel Put a sign on the door if you want housekeeping Indoor pool A pool is inside hotel The heated indoor pool is open until 10 pm. Inn That means hotel There's an inn on the other side of town that has a vacancy. Folio Document tracks the customer’s debts The hotel need have a foliofor customer Floor limit Maximum debt The hotel will have regulations abou lloor limit CRS Booking center If you have any question about booking room, please contact to CRS Departure list List of guests will check out on the day We have 10 room in departure list on Monday Continental plan Room’s price with breakfast This cost includes continental plan for guest Commissions Money are paid to the individual who introduce I have received a count of Supervisor: Mrs. Nguy n Th Tuy t H ng ễ ị ế ồ 20 Student: Hoàng Th ị Nhung Class: 52B3
INTERNSHIP REPORT FOREIGN LANGUAGE DEPARTMENT guest to the hotel commission Supervisor: Mrs. Nguy n Th Tuy t H ng ễ ị ế ồ 21 Student: Hoàng Th ị Nhung Class: 52B3
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- Fall '16