answers Case studies Role plays Workplace tasks work ethical decision making

Answers case studies role plays workplace tasks work

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answers Case studies Role plays Workplace tasks work ethical decision making and conflicts of interest 10, 6, 8, 19 1 principles of effective communication, including models, modes and types 11 1, 2 WP1 communication techniques: open ended questions, affirmations, reflections and summaries difference between motivational interviewing and coercive approach difference between collaboration and confrontation 11, 12, 13 1, 3 influences on communication: language culture religion emotional state disability health age 15 1, 2 potential constraints to effective communication in health and community service contexts 15, 16 health and community services industry terminology relating to role and service provision 8 1 importance of grammar, speed and pronunciation for verbal communication 1, 2, 3 1 when and how to use and recognise non-verbal communication 15 3 structure, function and interrelationships between different parts of the health and community service system 17 1 1 organisation structure and different models to support optimum client service: principles underpinning person-centred service delivery principles of rights-based service delivery different roles and responsibilities of team characteristics of multi-disciplinary teams and how they are used 17, 21 1 1 1
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MG - W ORKING IN C OMMUNITY S ERVICES (ID 84266) CHC33015 C ERTIFICATE III IN I NDIVIDUAL S UPPORT © 2015 Eduworks Resources, a division of RTO Advice Group Pty Ltd Page 43 Knowledge Evidence Assessment Tasks & Method AT1 AT2 AT3 AT4 Questions & answers Case studies Role plays Workplace tasks relationships between different members of the health and community services workforces role of support services links and interrelationships with other services funding environment digital media and use in community services and health sector, including: web email social media podcast and videos tablets and applications newsletters and broadcasts intranet 18 Assessment Conditions Yes/No Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. Where simulation is used, it must reflect real working conditions by modelling industry operating conditions and contingencies, as well as, using suitable facilities, equipment and resources. Yes Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors. RTO to ensure
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MG - W ORKING IN C OMMUNITY S ERVICES (ID 84266) CHC33015 C ERTIFICATE III IN I NDIVIDUAL S UPPORT © 2015 Eduworks Resources, a division of RTO Advice Group Pty Ltd Page 44 Application This unit describes the skills and knowledge required to identify and work within the legal and ethical frameworks that apply to an individual job role.
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