You are required to: 3.1 Develop, monitor and review performance systems and processes to assess progress in achieving profit and productivity plans and targets 3.2 Analyse and interpret budget and actual financial information to monitor and review profit and productivity performance 3.3 Identify areas of under-performance, recommend solutions and take prompt action to rectify the situation 3.4 Plan and implement systems to ensure that mentoring and coaching are provided to support individuals and teams to effectively and safely use resources 3.5 Negotiate recommendations for variations to operational plans and gain approval from designated persons/groups 3.6 Develop and implement systems to ensure that procedures and records associated with documenting performance are managed in accordance with organisational requirements 3.1: Develop, monitor and review performance systems and processes to assess progress in achieving profit and productivity plans and targets In this task you will develop, monitor and review operational performance. More clearly you will: A. Prepare a performance management process for the store. (At least 8 step-by-step in the process) For sample PM processes and steps, refer to - will-help/templates-and-guides/best-practice-guides/managing-underperformance ) B. After you have completed the performance management procedure/process, you will now review the performance process with consultation with your Group Operational General Manager (Your trainer) using the document review form. DEVELOP AND REVIEW PERFORMANCE SYSTEMS & PROCESSES PERFORMANCE MANAGEMENT PROCESS FOR THE WORKPLACE Operational Management, Assessment 1 v2 Last updated on 10/09/2019 Page 32
T-1.8.1_v3 REVIEW OF PERFORMANCE MANAGEMENT (PM) PROCESS IN CONSULTATION DOCUMENT REVIEW FORM Sections and areas of the PM process Previous Rule/Clause in the process (Step Number) Previous Rule/Clause in the process (New Step Number if applicable) This review was consulted with (Name & Sign): Original document prepared by (Name & Sign): Date: 3.2: Analyse and interpret budget and actual financial information to monitor and review profit and productivity performance Scenario: As mentioned earlier that you have now crossed the first quarter of your operational plan, you will need to analyse and interpret the store budget after the implementation of your operational plan. The table below highlights the summary of budget that you will need to analyse.SUMMARY OF BUDGET (For Resources and Operational Plan)Resource TypeProjected BudgetActual PerformanceVariance Capital/Finance$150,000 (Profit)$120,000 (Profit)$30,000Human $200,000 (Expense)$200,000 (Expense)$0Physical $250,000 (Expense)$260,000 (Expense)$10,000Based on the summary above, you will need to analyse, interpret and write a budget report (within 300 words) for management and explain the reasons of variations and for any underperformances. BUDGET REPORT FOR MANAGEMENT3.3:Identify areas of under-performance, recommend solutions and take prompt action to
You've reached the end of your free preview.
Want to read all 38 pages?