O ticketmaster for tickets o important in industries

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o Ticketmaster for tickets o Important in industries without a lot of competition Can have a lot of power over the ultimate price 5. Strategic Allies- the relationship of two organizations who join forces to achieve advantages neither could perform as well alone. o Ex. Hotels joining together 6. Employee organizations- Unions and Associations o Labor unions usually represent hourly workers o Professional associations represent salaried workers o Labor force represented by unions has decreased to 11.3% 7. Local communities - relay on big organizations for their tax base. o Clawbacks - rescinding the tax breaks when firms don’t deliver promised jobs 8. Financial Institutions - Banks, savings and loans, and credit unions o Crowdfunding - (crowdsourcing) Raising money for a project or venture by obtaining many small amounts of money from many people (the crowd). 9. Government Regulators - regulatory agencies that establish ground rules under which organizations may operate
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o Agencies, boards, and commissions (WTO,FAA) Why are they external stakeholders? Because they affect activities of your organization and they are in turn affected by it. 10. Special Interest Groups - groups whose members try to influence specific issues. o EX: PETA, Mothers against drunk driving, NRA o May try to exert political influence Contribute funds to lawmakers o May organize picketing and boycotts 11. Mass Media o Print, Radio, TV, and the Internet To rapidly and widely disseminate news both good and bad o General Environment (Macroenvironment) Includes 6 forces: economic, technological, sociocultural, demographic, political-legal, and international Cannot control these forces, unlike in the task environment Can affect task environment without you knowing it
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1. Economic Forces- consists of the general economic conditions and trends that may affect an organizations performance Unemployment, inflation, interest rates, economic growth Indicator: productivity growth o Rising productivity leads to rising profits, lower inflation, and higher stock prices o Technology has helped cut costs 2. Technological Forces - new developments in methods for transforming resources into goods and services Internet, biotechnology, computer communications 3. Sociocultural forces - influences and trends originating in a country’s, a society’s, or a culture’s human relationships and values that may affect an organization. Americans are driving less o Facebook, twitter, and other social media are long- standing sociocultural patterns Health o Soda usage is less o Anti-vaccine movement so more diseases are creeping back o Obesity has been on the turnaround 4. Demographic forces - influences on an organization arising from changes in the characteristics of a population, such as age, gender, or ethnic origin.
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Christopher Reinemann
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