For example if you do not specify the Start Date or Due Date for an activity

For example if you do not specify the start date or

This preview shows page 283 - 286 out of 314 pages.

For example, if you do not specify the Start Date or Due Date for an activity, Assignment Manager does not check calendars when assigning this activity, even if the assignment rule has the Check Employee Calendar flag checked. Instead, Assignment Manager assigns all candidates who meet the criteria for the rule. Calendar Duration Column The table column that references the duration of the object. For example, WORK_TM_MIN. Calendar Create Activity (Optional) Check this column if you want an activity created for the assigned employee. TRUE = Activity is created in employee’s calendar FALSE = Activity is not created in employee’s calendar NOTE: You must configure this property if you plan to use the Appointment Booking System to detect conflicts. For more information about the Appointment Booking System, see “About Availability-Based Assignment” on page 277 and see Siebel Field Service Guide . 1. Properties are specified as one value string for that property. Table 61. Assignment Object Property Settings for Availability-Based Assignment Property 1 Description
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Siebel Assignment Manager Administration Guide Version 8.1, Rev. A Availability-Based Assignment Process of Configuring Assignment Objects for Availability-Based Assignment 284 3 In the Fields list, add the records as described in the following table. 4 In the Object Explorer, expand Applet, and select the appropriate List Applet. 5 With the business component selected, choose Tools, then Lock Project (or Alt+L), to lock the project. 6 In the List Column list, add the records as described in the following table. 7 Select the appropriate browser from the Target Browser picklist. To expose the Target Browser picklist, launch Siebel Tools. Choose View, then Toolbars, then Configuration Context, and select the Target Browser option from the toolbar. Property Record 1 Record 2 Record 3 Name X_DURN_MIN X_EARLY_START_TIME X_START_TIME Changed Check the flag Check the flag Check the flag Column X_DURN_MIN X_EARLY_START_TIME X_START_TIME Text Length 22 7 7 Precision 22 Not applicable Not applicable Type DTYPE_INTEGER DTYPE_DATETIME DTYPE_DATETIME Use Default Sensitivity Check the flag Check the flag Check the flag Property Record 1 Record 2 Record 3 Field X_DURN_MIN X_EARLY_START_TIME X_START_TIME Changed Check the flag Check the flag Check the flag Available Check the flag Check the flag Check the flag Display Name X_DURN_MIN X_EARLY_START_TIME X_START_TIME HTML Display Mode Encode Data Encode Data Encode Data HTML List Edit Check the flag Check the flag Check the flag HTML Row Sensitive Check the flag Check the flag Check the flag HTML Type Text Text Text Runtime Check the flag Check the flag Check the flag Text Alignment Left Left Left
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Availability-Based Assignment Process of Configuring Assignment Objects for Availability-Based Assignment Siebel Assignment Manager Administration Guide Version 8.1, Rev. A 285 Configuring Assignment Object User Properties for Availability-Based Assignment
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  • Management, Sales, Siebel Assignment Manager, Siebel Assignment Manager Administration Guide

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