PositionDepartme nt Distribution method Date distributed SUPPORTING

Positiondepartme nt distribution method date

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Position/Departme nt Distribution method Date distributed SUPPORTING DOCUMENTATION: List any supporting documentation APPROVAL: VARIANCE APPROVAL RESPONSE DETAILS Operational Management, Assessment 1 v2 Last updated on 10/09/2019 Page 34
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T-1.8.1_v3 (To be completed by relevant stakeholder) Approved (Yes/No) Decision date Decision made by Signed 3.5: Develop and implement systems to ensure that procedures and records associated with documenting performance are managed in accordance with organisational requirements Scenario: Now that you have addressed several issues in your operational plan, you want to have appropriate systems and recordkeeping to monitor and manage performance issues that align with organisational requirements. Your supervisor (Group General Manager) has also advised you to have appropriate recordkeeping (like the TNA you have done) especially in regards to staff performance, and operational performance that eventually impacts the financial performance of the store. PERFORMANCE DOCUMENTATION AND RECORDKEEPING Recordkeeping of Performance Meetings and Outcome Prepare a recordkeeping form where you will record all performance related meeting and the outcomes. You must include meeting details, outcomes, mentoring and coaching plans, estimated costs if needed, approximate timeline for performance development or improvement. Please prepare the electronic form below. Operational Management, Assessment 1 v2 Last updated on 10/09/2019 Page 35
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T-1.8.1_v3 APPENDICES Attach the following communication evidence as Appendix 1 and other relevant documents in Appendix 2. APPENDIX 1: ROLE-PLAY SCRIPT APPENDIX 2: OTHER EVIDENCE SUCH AS LINKS, PRINTSCREENS, FORMS, PROCEDURES, PLANS, ETC Operational Management, Assessment 1 v2 Last updated on 10/09/2019 Page 36
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