Milestone achievement and performance against targets

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milestone achievement and performance against targets e. dates for monitoring activities in line with scenario f. resources for monitoring g. progress reporting at the end of each quarter to the Operations General Manager h. regular performance management of online staff and lodgement of records with the HR Manager. 3. Identify areas of employee underperformance, determine possible remedial actions and prepare to performance manage underperforming employees. Refer to, follow, or adapt, existing contingency plan for underperforming employees (developed in Assessment Task 1). 4. Follow your contingency plan and the BBQfun performance management policy to coach and performance manage an underperforming employee. Arrange with your assessor to role-play the coaching session. You may wish to use the provided performance management plan template and coaching plan template to prepare for the coaching session. Make sure you begin a coaching session with an explanation of your role as a coach in supporting the employee to meet BBQfun’s organisational goals. 5. Analyse operational performance as described in scenario, and produce an operational plan status report based on the information provided. You may wish to use the provided Operational Status Report template. You will also need to include in your report: a. a description of budgetary and financial performance b. a description of productivity performance c. an analysis of milestone achievement and performance against targets Page 22 of 58 TAD28 BSBMGT517 Version: 2.1 Implemented: November 2018 To be reviewed: November 2019 Responsibility: Head trainer © The Wales Institute Pty Ltd
BSBMGT517 Manage operational plan d. three recommendations for operational improvement. 6. Arrange a time to meet with your assessor to role-play the presentation of your report to the Operations General Manager and negotiate recommendations – involving, for example, changes to plans, changes to implementation of plans, changes to budget, etc. – and seek approval for the implementation of your recommendations. 7. Submit a portfolio of your implementation documents as outlined in the specifications below. Keep copies of your work for your records. Specifications You must: participate in two role-plays: coaching an underperforming employee presentation of report to Operations General Manager submit a portfolio that includes: a monitoring plan a contingency plan (amended from Assessment Task 1) for managing employee underperformance a coaching and performance management plan an operational plan status report, including: a description of budgetary and financial performance a description of productivity performance an analysis of milestone achievement and performance against targets three recommendations for operational improvement.

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