Development of skills that transform one from a

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development of skills that transform one from a monocultural into a multicultural person Multicultural person: one who respects cultures and has tolerance for differences © 2016, SAGE Publications, Inc.
Skill Areas of Intercultural Communication Competence (Chen, 1990) Personality Strength: Intercultural communicators must know themselves well and, through their self-awareness, initiate positive attitudes Communication Skills: Intercultural communicators must be competent in verbal and nonverbal behaviors and must have intercultural communication skills (message skills, behavioral flexibility, interaction management, and social skills) Psychological Adjustment: Intercultural communicators must be able to acclimate to new environments and must be able to handle the feelings of culture shock Cultural Awareness: Intercultural communicators must understand the social system and customs of the host culture © 2016, SAGE Publications, Inc.
Multiple Identities and Intercultural Communication Competence Casmir and Asuncion-Lande (1989): third culture – a new culture that two or more individuals from different cultures can share which is not merely the fusion of the separate cultures but a new coherent whole Gerner, Perry, Moselle, & Archbold (1992): children in expatriate families who reside outside of their home culture for years at a time global nomads, transnationals, and internationally mobile children Postethnic culture: each of us lives in many diverse groups and so we aren’t confined to only one group © 2016, SAGE Publications, Inc.
Ethics: question of how we ought to lead our lives Ethical theories tend to reflect the culture in which they were produced, so they present challenges in intercultural communication Kale (1997): peace is a fundamental human value Ethical communicators address people of other cultures with the same respect they want to receive Ethical communicators describe the world as they perceive it as accurately as possible Ethical communicators encourage people of other cultures to express themselves Ethical communicators strive for identification with people of other cultures Intercultural Communication Ethics © 2016, SAGE Publications, Inc.
Let’s Discuss! Compare the diverse perceptions that hunters, vegetarians, and political parties might have of a moose Consider specific countries that have diverse populations or fairly homogeneous populations. How does the concept of high and low context help explain political debate, dispute resolution processes, and other forms of public communication? Describe how the concept of face can help explain dispute resolution. How might a student confront an instructor over a grading error? What might that interaction look like in a U.S. classroom versus a Chinese classroom? © 2016, SAGE Publications, Inc.

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