Having team togethers funded by the company e.g. picnic 2. Qualified data registry 3. TASK 6: MANAGE WORKPLACE NETWORKS AND RELATIONSHIPS In TASK 6, you are required to: A. Use networks to build workplace relationships providing identifiable outcomes for the team and the organisation 6A. In this task, you will use networks to build workplace relationships providing identifiable outcomes for the team and the organisation. Scenario: Due to some previous workplace related issues and difficulties that you have experienced before, you have now decided to create a better workplace environment where information is open to everyone in the organisation and where team members can learn from pone another within the workplace network and community. As you have already implemented the INTRANET Collaboration System (e.g. Bitrix24 used for Simulated Workplace ), you will now send a friendly message using the online collaboration system to all team members to encourage them to share knowledge and work related information to help out each other in difficult work situations. Leadership & Diversity, Assessment No.2 v2 Last updated on 11/06/2019 by MM Page 33
T-1.8.1_v3 USE NETWORKS TO BUILD WORKPLACE RELATIONSHIPS Paste screenshot of your message to Team Members Leadership & Diversity, Assessment No.2 v2 Last updated on 11/06/2019 by MM Page 34
T-1.8.1_v3 TASK 7: MANAGE DIFFICULTIES TO ACHIEVE POSITIVE OUTCOMES In TASK 7, you are required to: A. Develop and/or implement strategies to ensure that difficulties in workplace relationships are identified and resolved; Establish processes and systems to ensure that conflict is identified and managed constructively in accordance with the organisation’s policies and procedures B. Provide guidance, counselling and support to assist co-workers in resolving their work difficulties; Develop and implement an action plan to address any identified difficulties 7A. In this task, you will develop and/or implement strategies, processes & systems to ensure that difficulties in workplace relationships are identified and resolved. To do this, you will need to create a conflict resolution procedure for the workplace so that when team members have personal or group conflicts, they will be able to refer to this procedure for resolution. IMPLEMENTED STRATEGY - CONFLICT RESOLUTION POLICY & PROCEDURE Summary and brief of your developed Conflict Resolution Policy: (within 200 words) Encourages its staff, clients, volunteers and members to resolve any issues or concerns that they may have at the earliest opportunity. It is important that as issues arise, they are dealt with in a fair and timely manner. While some conflicts will be resolved by an informal discussion between the parties, others will need a process for successful resolution. The conflict resolution policy is intended to provide the opportunity to resolve a conflict or complaint quickly, fairly and without reprisal. Improves communication and understanding between employees and between employees and their supervisor. Also ensures
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