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You are required to: 3.1Develop, monitor and review performance systems and processes to assess progress in achieving profit and productivity plans and targets3.2Analyse and interpret budget and actual financial information to monitor and review profit and productivity performance3.3Identify areas of under-performance, recommend solutions and take prompt action to rectify the situation3.4Plan and implement systems to ensure that mentoring and coaching are provided to support individuals and teams to effectively and safely use resources3.5Negotiate recommendations for variations to operational plans and gain approval from designated persons/groups3.6Develop and implement systems to ensure that procedures and records associated with documenting performance are managed in accordance with organisational requirements3.1:Develop, monitor and review performance systems and processes to assess progress in achieving profit and productivity plans and targetsIn this task you will develop, monitor and review operational performance. More clearly you will: A.Prepare a performance management process for the store. (At least 8 step-by-step in the process) For sample PM processes and steps, refer to -will-help/templates-and-guides/best-practice-guides/managing-underperformance)B.After you have completed the performance management procedure/process, you will now review the performance process with consultation with your Group Operational General Manager (Your trainer) using the document review form.DEVELOP AND REVIEW PERFORMANCE SYSTEMS & PROCESSESPERFORMANCE MANAGEMENT PROCESS FOR THE WORKPLACE Performance management will be done according to the following steps:- Define the role of each employee- Allocate employees- Monitoring of employees- Employee performance report- Performance optimization- Skills improvement- Highlight employee strengths- Create a spreadsheet with measurable data for analysisOperational Management, Assessment 1 v2 Last updated on 10/09/2019 Page 33
T-1.8.1_v3REVIEW OF PERFORMANCE MANAGEMENT (PM) PROCESS IN CONSULTATIONDOCUMENT REVIEW FORMSections and areas of the PM processPrevious Rule/Clause in the process (Step Number)Previous Rule/Clause in the process (New Step Number if applicable)Define the role of each employee11Allocate employees25Monitoring of employees36Employee performance report47Performance optimization52Skills improvement63Highlight employee strengths74Create a spreadsheet with measurable data for analysis88This review was consulted with (Name & Sign):Mirian SilvaOriginal document prepared by (Name & Sign):Mirian SilvaDate:23/03/20203.2:Analyse and interpret budget and actual financial information to monitor and review profit and productivity performanceScenario: As mentioned earlier that you have now crossed the first quarter of your operational plan, you will need to analyse and interpret the store budget after the implementation of your operational plan. The table below highlights the summary of budget that you will need to analyse.