Shopee service when the users enter into any

Shopee service, when the users enter into any agreement or the users use Shopee products and
service, when the users interact with Shopee via fax, telephone call, letters, emails, and social
media platforms, when the users use Shopee electronic services, when the users carry out
transaction through Shopee services, when the users provide Shopee with feedback or
complaints. Another code of conduct on Shopee is Shopee protect customer information. The
user information only can accessible by a limited number of employees. Shopee will retain user
personal data in accordance with the Privacy Laws (Shopee, 2018).
Question 5
Security Issues on Shopee
A security issue on Shopee is the chance of fraud by buyers and sellers at Shopee, where buyers
buy an item from Shopee. Then Shopee gives the total price that must be paid, but the users
cheating are canceling the order, which is Shopee need to refund the customers money. The total
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costs paid by consumers are changed to nominal unique and become cheaper than the actual
price. When Shopee returns money to consumers, the nominal transferred is rounded off or back
to the original price, so that there is a difference in profits from the buyer that can be claimed.
The amount will be entered into ShopeePay balance (Milo, 2016).
Security Practices on Shopee
To protect their sellers, Shopee will verify first that customers have paid before their getting
sellers to send out the product. The buyers need to verify their information first such as phone
number and email and also the buyer’s addresses. The purchasing item or payment from a buyer
is verified and secured by Shopee. To protect their buyers, Shoppe will hold the money from the
buyers, unless a buyer gets their products. Shopee also has Shopee Guarantee it is mean after the
buyers get their product, the buyers can check the condition and after satisfied with the product,
customers tapping fitur “Order Received”. After this, the sellers can get their money (Milo,
2016).
Figure 10
Shopee Guarantee
Sources: (Milo, 2016)
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References
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Asia, R. (2018). Shopee to offer Singaporean the China Marketplace . [online] Retail News Asia.
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[Accessed 20 Nov. 2018].
Board, T. (2018). Org Chart Shopee . [online] The Official Board.