When removing the top case from a laptop, which of the following, besides hand tools, should a technician have on hand to assure correct disassembly and reassembly? (Select TWO). A. A multimeter and a toner probe. B. A large cloth to spread the screws and disassembled parts on. C. A writing pad for documentation and a marker to label cables. D. A manufacturer’s technical manual for the model of the laptop. E. A container with separated areas to store different size screws. Answer: D, E
Question: 14 A user states that when they logon to their computer sometimes they get an IP conflict error. The user computer is configured with a static IP. Which of the following is the problem?
Question: 15 A user has recently installed Windows 7 on a computer. They ran Windows updates, updated the firmware and installed a printer. The user accessed a P2P application and now they are getting a large amount of browser pop-ups. Which of the following is MOST likely the cause of the pop-ups?