Studies were done to try and improve efficiency one

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production was so slow. Studies were done to try and improve efficiency. One way was to test employees and give them positions based on their aptitude then to train them for future position accordingly. With this format, management was obligated to plan the work and the specific workers were obligated to carry out the orders. Pay became incentive based, or piece work based. The behavioral theory was put into play because it was believed that there was a weakness in the classical approach. Studies were done to find out how companies could make their work force more productive. It was found that breaks and incentives didn’t make much of a difference but making people feel important by bonding with them or asking their opinion did. With these results interpersonal communication and psychology made its’ way into the work place. The systems approach helped to differentiate specialty departments and one section of the company from another. It stopped management from looking at their organization as a whole so they could devote the time and resources needed to develop each part of the company, making
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the company stronger as a whole by doing so. Once developed this approach was found to be too black and white with no room for variables. This brought about the contingency approach.
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