Effective managers utilize group problem solving to discuss and participate in

Effective managers utilize group problem solving to

This preview shows page 18 - 20 out of 146 pages.

6.Effective managers utilize group problem solving to discuss and participate in solving a problem. Which are examples of decision-making strategies that are useful in groups (select all that apply)?a.Incrementalismb.Scenario planningc.Worst-case scenariod.Six Sigmae.Budgetary modelANS:B, C, DScenario planning, worst-case scenario, and the use of Six Sigma are all effective group problem-solving tools.DIF:Cognitive Level: Remember (Knowledge)REF:Pages 74-76TOP:Nursing Process: PlanningMSC:Client Needs: Safe and Effective Care Environment: Management of CareChapter 07: Communication LeadershipTest BankMULTIPLE CHOICE1.The art of being able to structure and transmit a message in a way that another can understand easily and accept is:
Background image
Communication is the art of being able to structure and transmit a message in a way that another can understand easily and accept.DIF:Cognitive Level: Remember (Knowledge)REF:Page 111TOP:Nursing Process: AssessmentMSC:Client Needs: Safe and Effective Care Environment: Management of Care2.Unspoken affective or expressive behaviors best describe which type of communication?Nonverbal communication is unspoken. It is composed of affective or expressive behaviors. The effectiveness of verbal communication depends on vocabulary, language, phrases, sentence structure, sentence clarity, rate of speech, diction, tone, rhythm, and volume. Nonverbal behavior includes gestures, facial expression, eye contact, body language, and positioning (Hersey et al., 2008).DIF:Cognitive Level: Understand (Comprehension)REF:Page 112TOP:Nursing Process: AssessmentMSC:Client Needs: Safe and Effective Care Environment: Management of Care3.A nursing theory used to describe the manner of communicating that acknowledges the uniquecharacteristics of the holistic human being is the:The HNCT is used to describe the manner of communicating that acknowledges the unique characteristics of the holistic human being.DIF:Cognitive Level: Remember (Knowledge)REF:Pages 115-116TOP:Nursing Process: AssessmentMSC:Client Needs: Safe and Effective Care Environment: Management of Care
Background image
Image of page 20

You've reached the end of your free preview.

Want to read all 146 pages?

  • Fall '19
  • Nursing, Management of Care

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture