2 What is a true statement about report charts in the Salesforce Console for

2 what is a true statement about report charts in the

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2) What is a true statement about report charts in the Salesforce Console for Service? Choose 2 answers A. Report charts in the sidebar are visible to anyone with access to the console. B. Report charts from joined and tabular reports can be added to the console. C. Report charts must be added to the page layout to show up in the console. D. Report charts can be added to a standard or custom object in the console. 3) What can a service representative do using macros? Choose 2 answers A. Automatically run bulk macros on records from more than one object list view at a time B. Automatically create a report to track customer support issues by type C. Automatically attach relevant articles to a case based on a keyword search D. Automatically post responses to social networks such as Twitter and Facebook. 4) What is the capability of Chatter feed post editing? Choose 2 answers A. Group owners can edit system-generated posts in Chatter groups B. Record owners can edit other users' posts on records they own. C. Record owners can see previous versions of an edited post. D. Users can edit the text of their own Chatter posts. 5) What is the Capability of Chatter Files? Choose 2 answers A. All content files from content libraries can be synced in Chatter B. Users can use @mentions to share files in content libraries C. Private content may only be shared in private Chatter groups. D. Files can be synced from Chatter to a folder in a local directory.
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