Management 1 Many companies are touting the benefits of various forms of

Management 1 many companies are touting the benefits

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Management 1. Many companies are touting the benefits of various forms of employee participation in management decisions. An example of this is self- managed project teams. You’ve been asked to investigate the most popular methods. What criteria should be established to evaluate these methods? After you’ve evaluated each method, provide your recommendation for the best one. 2. A recent U. S. News & World Report article describes disabled workers as "[t]he overlooked labor force" (November 6, 2000). Given the tight job market for high-tech employees, examine the advantages and disadvantages of hiring disabled employees. Offer recommendations. 3. Your company is opening a branch in another country (choice is yours). You’ve been asked to review and analyze what other companies have done to prepare their managers for such a move. In addition, you must come up with a detailed plan for selecting and training these managers. 4. You are part of a corporate management team that is discussing Bob Heller’s promotion to lead a new division. Bob has been a loyal employee, working his way up through the corporate ranks. The team feels strongly about this candidate, but realizes that he does have potential weaknesses. Because the team wants Bob to succeed, it assigns you to investigate firms like the Center for Creative leadership in Greensboro, NC, and Personnel Decisions International in Minneapolis, which offer training programs for up-and-coming managers. Evaluate the services offered by these—or other— management-skills services to determine which one would best serve Bob’s needs. Offer recommendations. 5. According to a Milwaukee Journal Sentinel article, "wellness plans cut firms’ healthcare costs." You’re intrigued, but everything you read seems to point to the advantages of these plans. Surely there must be disadvantages as well. So, you decide to investigate the advantages and disadvantages of wellness plans. It might help to get a sense of how rank and file employees feel about these plans as well as
reviewing the published materials. Do the advantages really outweigh the disadvantages? 6. You run a small business, and you’ve been hearing a lot about the importance of "personalized customer service." You’re not sure what this means, or whether it will increase your business, but you want to find out more. First, what is personalized customer service? How do other businesses provide this? How have other businesses profited from this? Are there hidden costs? In a nutshell, is it worth it? 7. As a manager for mid-sized company, you’re convinced that a Web presence is a must in today’s economy. You’ve talked to your CEO about it, but you haven’t made much headway. He says: "Show me some proof!" He also says, "If you can show me on paper that the benefits will outweigh the costs, I’ll consider it." Write an objective report that considers carefully the costs and benefits of having a full- time Web presence. Consider things like how a Web presence will affect productivity and costs, human resource management, training, purchasing, sales, and the way the company does business. Offer recommendations.

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