38.Specific results expected from individuals are called: a.operational goalsb.tactical goalsc.strategic goalsd.operational planse.mission statements 39. Which of the following is NOT one of the characteristics of effective goal setting? *40.When the new manager at the plastics fabricating plant set more than twenty goals for each of her 85 employees, these goals are ineffective because they: *41.The use of paper is declining. This is bad news for the pulp and paper industry in North America. If one of the North American producers of paper set as its goal "to increase profits next year," this goal would be ineffective because it: 42. All of the following are characteristics of effective goal setting EXCEPT: 145
Chapter 5 – Organizational Goal Setting and Planning a.goals should be challenging but not unreasonably difficultb.goals should be set for every aspect of employee behaviorc.goals should be specific and measurabled.goals should cover key results areae.goals should be linked to rewards*43.Katherine Emil is a cosmetics salesperson at a large retail store. She was assigned a goal of $25,000 in sales for the current quarter. She is unhappy because she knows that the most any salesperson has sold in one quarter in the past is $15,000. Emil's goal of $25,000: *44.The effectiveness of goals depends on the extent to which goal achievement is linked to: *45.The first step in the MBO process is to: *46.
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- Spring '11
- Management, MBO, organizational goal setting