82. The higher the sigma level of a process the better theperformance. A. TrueB. FalseAnswer: A. True 83. The Six Sigma methodology had its origins at__________________ in the late 1980’s when WilliamSmith coined the name for quality related work beingdone there. Answer: A. Motorola 84. Training cost is $4,000 and a project required an initialinvestment of $30,000. If the project yields monthlysavings of $2,000 beginning after 3 months, what isthe payback period in months (before money costsand taxes)? Answer: B. 20 85. Lean Six Sigma’s general approach to solvingsignificant challenges related to a process iscalled_________________. Answer: C. DMAIC 86. Voice of the Customer is a Lean Six Sigma techniqueto determine ____________________attributes of aproduct or service. A. At least 6B. The profitableC. Critical-to-QualityD. The majority of theAnswer: C. Critical-to-Quality87. Those who are trained to the skill levels of a Black Belt are typically utilized to apply Lean Six Sigma methodologies what percentage of their time?
2/2/2020Flashcards - Green Belt Six Sigma Practice test18/36Answer: D. 100%88. A process can be defined as a repetitive andsystematic series of steps or activities where inputsare modified or assembled to achieve a customerdesired result.A. TrueB. FalseAnswer: A. True 89. Customers make a purchase decision based on anumber of factors. In Lean Six Sigma we refer tothese decision points as CTQ’s or as____________________. Answer: A. Critical-to-quality 90. Cost of Poor Quality (COPQ) can be classified asTangible (Visible) Costs and Hidden Costs. Answer: A. True 91. An employee of ACME Corporation noticed that everyloan application that gets approved is copied fourtimes and is stored in different locations in thecompany for no apparent reason. This would be anexample of __________________. A. Internal Failure CostsB. Appraisal CostsC. External Failure CostsD. Prevention CostsAnswer: A. Internal Failure Costs 92. The 80:20 rule is associated with which of thesetools? Answer: A. Pareto Chart93. One of the metrics commonly used in Lean Six Sigmais DPU. This acronym standsfor___________________. Answer : B. Defects per unit
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