S. (2017). Why customer complaints are good for your business. Retrieved from * (Good information on how business can minimize problems with customers and use complaints to fix issues and improve important aspects of the company). Ralph Nader and the Consumer Movement. (n.d.). Digital History. Retrieved December 15, 2017, from *(Webpage detailing the history of Ralph Nader) Sharp, T. (2013). Right to Privacy: Constitutional Rights & Privacy Laws. Retrieved from * (Great details on the aspects of privacy. Constitutional rights, consumer rights, online privacy, boundaries, access to personal information) Texas Attorney General. (2017) Consumer Protection - Consumer Protection. Retrieved December 15, 2017, from - protection * (Website from the Attorney General of Texas, with many helpful information to consumers and businesses on: consumer protection, crimes, Attorney General opinions, education, complaint forms, news and most common problems consumers fall victims). Books: Ashar, L. (2011). The Complete Power of Attorney Guide for Consumers and Small Businesses: Everything You Need to Know Explained Simply . Gross, T. S. (2014). Millennial rules: How to connect with the first digitally savvy generation of consumers and employees .
CONSUMER PROTECTION AND BUSINESS PRACTICES 10 Spring, J. H. (2003). Educating the consumer-citizen: A history of the marriage of schools, advertising, and media . Mahwah, NJ: Lawrence Erlbaum. Szmigin, I. (2003). Understanding the consumer . SAGE Publications Other Websites and Internet Resources Consulted: o for more information about warranties. o o - scams-say-feds o o - laws/ o o - fileupload.s3.amazonaws.com/Consumer_Action_Handbook_2017.pdf? Rc37jX4tB8.5H.5oHzSSu_LcEYFcjzpC o o - yourself-against-online-scams/36332/ o o papers/USConsumerProtectionFormatted.pdf o
- Summer '14