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Risk management strategies and programs are essential for preventing and mitigating the risks that arise in healthcare organizations, and it is essential to have persons trained and equippedwith the ability to handle problems as they arise and deal with risks as they present themselves. It is important to establish a risk manager, whose primary role would be detecting and assessing potential risks and then acting to reduce or prevent them from occurring.Quality Improvement in the Healthcare IndustryQuality in healthcare is gauged by many different facets and components beyond technical performance and professionalism and it can be difficult to give an accurate summation of all the parts involved in good quality healthcare. Much of individual care is comprised of trade-offs in care, compromises, and choices made by hopefully properly informed patients guided by their healthcare providers in safe settings. High quality healthcare includes both well trained technical care coupled with the ability for patients to make informed choices and feel comfortable in discussing openly their concerns and fears. This combination should bring about the most desirable and effective outcomes to the problems. But even with this combination,
4many aspects involved in high quality healthcare, such as timeliness, equity, and efficiency are not directly addressed (Moss, 1995). Health care quality is the most important factor in the delivery of health care services. The Institute of Medicine (IOM) defined six guidelines by which quality in healthcare could be measured, and Improving health, both current and future, is the central focus of the healthcare industry and it is an important factor in making risk assessment and quality decisions. Though the outcome may seem a good way to measure the overall quality of all that goes into healthcare provision, it is not always that apparent. In order for the outcome to determine the quality of the care provided all changes in the health status of the patients must be able to be directly attributed to an intervention in order to be considered a healthcare outcome (Varkey, Rellar, & Resar, 2007).Measuring defects is essential for quality improvement and continuous quality improvement suggests that the opportunity for improvement exists at all time in every situation. Quality improvement methodologies can be used effectively to accomplish goals. Commonly used methods are the Six Sigma, Lean, and Plan-Do-Study-Act strategies, the choice of which would depend greatly on what kind of goal you were trying to accomplish (Varkey, Rellar, & Resar, 2007).