Businnes management assignment.docx

Leadership influences members through supervisors are

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Leadership influences members through supervisors are encouraged and mostly influence through behavior and the team members will behave the way their supervisors are behaving . Question 7 Challenges faced by the restaurant management team and suggestions Due to the intensity of the rivalry in the industry, KFC should focus on the competitor’s product, and on product differentiation. Technological innovations also help grow their market share. KFC should organize its management hierarchy simple as for every employee and customer. Focus on the eligibility of the employees.is crucial to its operations, hence thorough training is mandated. KFC should focus on the market surveys for the knowledge and tastes of customers. KFC should facilitate its employees by giving relaxation and bonuses. KFC should focus on its Research and Development Department. 9
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Reference CATHSSETA. (Culture, Arts, Tourism, Hospitality and Sports Sector Education and Training Authority). 2018. Tourism and Sport Skills Audit. Available from . [Accessed 09 May 2019]. Kotler, P. (2000). Marketing Management (The Millennium Edition). New Jersey: Prentice Hall International,Inc. Kotler, P., Brown, L. Adam, S., Armstrong, G. (2004). Marketing (6th ed.) Mc Shane, SL & Von Glinow, MA2008 Organizational Behavior, 4TH edn, McGraw- Hill, USA Chanpoux, JE 2006, Organizational Bahavior: Integrating individuals, groups and organizations, Thomson, USA. Ivancevich, JM, Konopaske, R & Matteson, MT 2008, Organizational Behavior and Management, 8th edn., McGraw-Hill, USA. Porter, M.E. 2008. The Five Competitive Forces that Shape Strategy. Harvard Business Review, 3(8):86-104. Sharebox. 2017. Growth of the Fast Food industry. Available from . [Accessed 09 May 2019] Stanton, W. J., Miller, K. E. & Layton, R. A. (1994). Fundamentals of Marketing Swart, K. (2017). SA’s fast food industry in crisis. Available from . [Accessed 09 May 2019]. 11
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  • Summer '18
  • E. GANGA
  • Fast food restaurant, KFC Corporation

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