motivating and demotivating factors for testers as the Test Manager working on

Motivating and demotivating factors for testers as

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motivating and demotivating factors for testers as the Test Manager working on a large web-bas xpectations. You have become aware that the teste th testers leaving for other jobs on a regular basis. ns is MOST likely to be demotivating the testers? ternational ware Testing ications Board 15 March, 2013 agile software he open source evelopment and obally operating ng done by acceptance st ialists ependent experts; al test experts cceptance he independent rnal testers and es? dge. sed project that ers are unhappy
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Certified Tester Advanced Level Syllabus – Test Ma Sample Questions – ATM © International Software Testing Qualifications Board A. The testers' bonus payme services B. There appears to be mutual developers C. The testers have been given time D. Management are providing v Justification: A. Correct: Aligning tester bonu an indirect impact on deliver customer expectations, so is B. Incorrect: This is motivating C. Incorrect: This is motivating D. Incorrect: This is motivating Point Value: 1 CTAL-ATM _LO-7.6.1 TM-7.6.1 (K2) Explain the factors th and between a test team and its stak Question: You are the test manager of an o (ATM). Usability testing is done on-s management decided to outsource f site. During usability testing, several of which blocked the continuation functional tests of the relevant func finding any of the blocking defects. Which ONE of the following is the needed to mitigate the situation? Answer Set: A. Schedule a review of the t reviewers from the interna B. Send detailed defect reports internal test team to perform C. Schedule a video conferenc root causes for not finding th D. Send detailed defect reports causes for not finding the de Justification: A. Correct: Diplomacy and obje reviews are constructive me team. B. Incorrect: Upper manageme C. Incorrect: Upper manageme anager Int Softw Qualifi Page 50 of 51 ents are aligned with the perceived quality of del l respect between the testing team members and the n increased responsibility and are expected to mana visible recognition for the work being done by the tes uses with delivered quality can be demotivating as th red quality – and in this scenario the deliverable is n s probably perceived to be of low quality. behavior– from syllabus. behavior– from syllabus. behavior– from syllabus. hat influence the effectiveness of communication with akeholders organization developing software for an automatic site by the internal test team. At the beginning of the functional system testing from the internal test team l defects in functionality were found by the internal te n of the usability tests. Analysis of the test repor ctions were designed and executed by the off-shore BEST communication proposal for discussing the test work products for functional system testing, al test team and the off-shore team s and defect rates to upper management to get more m usability testing ce with the off-shore test team and upper manageme he defects s and defect rates to the off-shore team and ask for t efects ectivity are important to build trust in the new outsou eans to transfer knowledge of the internal team to the ent won’t want to see detailed defect reports. ent won’t want to be involved in the root cause invest ternational ware Testing ications Board 15 March, 2013 livered web
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