Occurs when we attribute our own failures to external

occurs when we attribute our own failures to external factors and our own
success to internal factors
- Ex. I don’t do well on a test, it was the annoying girl next to me
- Ex. I do well, it’s because I’m smart
Consensus: Did others act the same way under similar situations?
Ex. Morgan was late when others were on time, low consensus
Distinctiveness: did others tend to act differently in other circumstances?
Ex. Morgan is late to everything -> low distinctiveness
Consistency: Does this person always do this when performing a task?
Ex. Morgan is late every day, high consistency
Escalation of commitment: refers to the decision to continue to follow a failing course of
action
Ex. Seniors disliking majors and not changing bc they are in too deep
Training: systematic effort by organizations to facilitate the learning of job-related knowledge
and behavior
K nowledge transfer : transfer of knowledge from older, experienced workers to younger
employees
 Behavior modeling training – ensures that employees have the ability to observe and
learn from those in the company with significant amounts of tacit knowledge
 Communities of practice – groups of employees who work together and learn from one
another by collaborating over an extended period of time
 Transfer of training – when the knowledge, skills and behaviors used on the job are
maintained by the learner once training ends and generalized to the workplace once the
learner returns
o Climate for transfer – environment that can support the use of new skills
o Learning is moderately correlated with job performance
o Learning is weakly related to organizational commitment
o Antecedents: precede a particular behavior that influences its future occurrences