occurs when we attribute our own failures to external factors and our own success to internal factors - Ex. I don’t do well on a test, it was the annoying girl next to me - Ex. I do well, it’s because I’m smart Consensus: Did others act the same way under similar situations? Ex. Morgan was late when others were on time, low consensus Distinctiveness: did others tend to act differently in other circumstances? Ex. Morgan is late to everything -> low distinctiveness Consistency: Does this person always do this when performing a task? Ex. Morgan is late every day, high consistency Escalation of commitment: refers to the decision to continue to follow a failing course of action Ex. Seniors disliking majors and not changing bc they are in too deep Training: systematic effort by organizations to facilitate the learning of job-related knowledge and behavior K nowledge transfer : transfer of knowledge from older, experienced workers to younger employees Behavior modeling training – ensures that employees have the ability to observe and learn from those in the company with significant amounts of tacit knowledge Communities of practice – groups of employees who work together and learn from one another by collaborating over an extended period of time Transfer of training – when the knowledge, skills and behaviors used on the job are maintained by the learner once training ends and generalized to the workplace once the learner returns o Climate for transfer – environment that can support the use of new skills o Learning is moderately correlated with job performance o Learning is weakly related to organizational commitment o Antecedents: precede a particular behavior that influences its future occurrences
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- Spring '08
- Liesl Wesson