Planning organizing commanding coordinating and

49. Planning, organizing, commanding, coordinating, and controlling are the five functions of
management as defined by the ______ approach.
50. Human relations was the first major approach to emphasize which of the following? (Choose
every correct answer.)
51. Why did critics suggest that Taylor's scientific management approach was not useful for
managers at the senior level?
52. The human relations approach to management was influenced most significantly by which of the
following other approaches? (Choose every correct answer.)
53. Which classical management approach emphasized a structured, formal network of relationships
among specialized positions in the organization?
54. What is the name of the study that investigated the influence of physical working conditions on
workers' productivity and efficiency in a suburban Chicago factory?
55. Which of the following are part of Fayol's fourteen principles of management? (Check all that
apply)

56. The ______ Studies were a series of experiments that evaluated the effects of factory lighting on
employee productivity.
57. Which approach to management was aimed at understanding how psychological and social
processes interact with the work situation to influence performance?
58. When workers perform and react differently because they are being observed, it is known as
______.
59. Which management approach was the first major approach to focus on informal work
relationships and employee satisfaction?
60. The Hawthorne Studies concluded that employee productivity and behavior were more
influenced by ______.