F11-089 - Nguyen Anh Tuan.v.1.1.docx

Managers and employers pay salary on time low power

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managers and employers - Pay salary on time - Low power because they is the employers of the bank o The difference between Vietinbank and VIB Stakeholders Vietinbank ANZ Interest - The - The distribution
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Government development of the bank - The distribution of the bank into the financial and social security about financial such as tax - The foreign capital investment Action to satisfy their interest - Going concern - Pay full and on time tax - Attract the foreign capital investment - Pay full and on time tax Power - High power that is owner of the bank and have affect the business activities - Low power because they do not have shares in the bank
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o The potential conflict that may emerge between different group of stakeholders: Example the conflict Opposed by Supported by Increased salary and reducing time work Shareholders and managers Employers Reducing human resources to decreased cost Employers Shareholders and managers Increasing cost of products and services Customers Customer and shareholders o the stakeholder mapping of Vietinbank and ANZ Vietinbank stakeholder s mapping Interest Power/influence Low High Low Minimal effort - Competitors Keep informed - Suppliers - Employers High Keep satisfied - Large institutional Key player - Major customers
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ANZ bank Stakeholder s mapping Interest Power/Influence Low High Low Minimal effort - Competitors Keep informed - Community - Employers - Suppliers High Keep satisfied - Shareholders Key player - Major customers 2.3 Explain the actions of the two banks to satisfy their stakeholder’s interests. The similar between Vietinbank and ANZ bank about the satisfy stakeholder‘s interest and expectations. The bank aim to satisfy the Shareholder s interest as follow: Pay dividendon time: that created the persuasion for shareholder Consideration carefully investment: limited the risk and can be make a lot profit Development and improvement the business activities: including developing branch, reducing bad debts and so on. The bank aim to satisfy the customer s interest as follow: Improvement the quality of products and services: Creation the safety and security for customers.
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Set up corrective measures when encountering problems Development and maintain the relationship between the bank and customers: Having special incentives for long-time customer or customer special Development the new products and services The bank aim to satisfy the supplier s interest as follow: Pay money for supplier on time To guarantee the development and going concern of the bank: Creations security for supplier that the bank can be paid expense for services and products The bank aim to satisfy the employer s interest as follow: Pay salary on time Having reasonable reward and punishment: that promote employee morale and increased work efficiency The development and protection the relationship between the bank and employers The bank aim to satisfy the manager s interest as follow: - Paid highly salary: the meet with the job effective that they do - Preferential regime good: encourage the spirit of job.
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