27 351 pilot testing piloting is the study carried

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3.5.1 Pilot testing
Piloting is the study carried out before the actual study as a way of testing the effectiveness of
Researchers’ data collection instruments and the procedures used (Mugenda & Mugenda, 2003).
The pretest helps the researcher to identify the existing weaknesses in the tools of research and
make the necessary changes (Kothari,2004). According to Cooper, Schindler and Sun(2006),pilot
studies are trials made in small scale in preparation to the major study.
3.6 Data collection procedure
T he researcher gave out an introduction letter to the respondent which was certified by the
university to ensure that the respondent gets the confidence to give the correct information. Once
the respondents were confident and ready to give information, questionnaires were administered
but the respondents were not required to write their names on the questionnaires. The researcher
and the respondents made some arrangements on the appropriate time to collect back the
questionnaires. Open and ended questions were used so that the respondents will gives enough
information.
3.7. Data analysis procedure
The researcher gathered data through distribution of questionnaires. The collected data was
analyzed manually and the results presented in tables and graphs.
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CHAPTER FOUR.
4. DATA ANALYSIS, PRESENTATION AND INTERPRETATION.
4.1 Introduction.
The major aim was to determine how the various factors affected the financial performance of
Sacco’s in Kenya. Therefore this chapter presents the results of the data analysis as well as the
interpretation of the major findings basing on the specific objectives which includes loan
repayments, the interest rates charged, membership enrolments, duration of the loan processing
and the management of the loan defaulters and their relationship the overall financial
performance of the Mombasa Port Sacco.
4.2 Questionnaire return rate.
24 questionnaires were distributed to the respondents. 22 questionnaires were filled and returned
back to the researcher at the agreed date and time. This gave a 92% response which is a good
indicator that the respondents had a high confidence level towards the researcher. According to
Baruch (2000) a response rate of 50% is considered enough to base the analysis, 60% is
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considered good and above 70% is considered very good and excellent. Therefore the response
rate of 92% is considered excellent and adequate to base the data analysis.
4.3 Demographic characteristics of respondents.
4.3.1. Distribution of respondents by Gender.
The number of female respondents who participated in answering the questionnaire was 9 out of
22 questionnaires while 13 out of 22 employees were the male respondents who answered the
questionnaires. This implies that majority of the respondents were the male employees of the
Sacco. This translates into 40.9 % and 59.1% for female and male respectively.