-Vision: Vietinbank always strives to be the top of Vietnam's leadingcommercial banks, has a certain position in the banking industry, innovate anddevelop in a modernized and highly efficient manner.-Mission: Providing banking services, finance and related products in aconvenient, modern and international standard.-Core values:oPrioritize the benefits of the customer with the best service system.oCreative and innovative, enhancing modern and professional in everytransaction.oThe staff has good attitude, transparent and professional.
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oEnthusiastic, interested and shared with customers, partners.oAll members of Vietinbank have the responsibility to protect anddevelop the brand of the bank.-Goals:oDevelop and innovate to bring value to customers, society.oBecomeamulti-functionalbank,contributetotheeconomicdevelopment of the country-Objectives (SMART):Vietinbank will focus on the following strategies to achieve the 2016-2020 goal:oStandardize all aspects of the operation of VietinbankoImprove risk management capacityoResearch and develop modern technologies in information managementoUse international standards as a measureoQuickly promote the brand of vietinbank in the marketFor example, it is expected that in 2018, total assets of Vietinbank will increase11-13%, increase mobilized capital from 11-15%, and credit growth of about12%. This is aexpected plan with clear data and figures such as 11-13%, 11-15%,12%. The data will be collected from the income and liabilities of Vietinbank.With the growth of Vietnam's economy in recent years, this plan is very practicaland achievable.1.5Performance analysis is based on the comparison of the present with the past.Business activities of the company continue to grow and expand in 2017. Insurancerevenue of the company reached 888.7 billion, up 33% over 2016,continue to
maintain strong growth. In which, original premium was VND 889.9 billion, rose by29% compared to 2016, and reinsurance fee was VND 119.6 billion. Cede fee for theyear reached VND 244.2 billion, increased by 8.2% compared to that of 2016(VIETINBANK ANNUAL REPORT 2017, 2017). As the market share and brand ofthe company on the market continue to improve and upgraded. In terms of economyand services, payment services have been strongly developed.VietinBank always payclose attention to strict control, strictly adhere to the classification of debts inaccordance with the regulations of the State Bank. VietinBank continued to maintainits asset quality with a NPL ratio of 1.07% (VIETINBANK ANNUAL REPORT2017, 2017). Card activity and e-banking continue to grow strongly, are upgradedwith many conveniences, fast, Increased interaction with customers. Foreign currencytrading continued to grow well, maintaining positive growth, continuing to be thesecond largest market share with sales of foreign currency in the first market andVietinBank's interbank market accounting for 13-15% of the total market.It is veryproud of that VietinBank is Vietnam's No. 1 bank in the world's largest 2000enterprises by Forbes magazine. This is also the 6th time VietinBank has been in this
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