The goals set should reflect the needs and aspirations of the client, and should be formulated through consultation between the client and the staff. Before putting any plans in place to assist the client, it is important to discuss with the individual what their goals and desi res are. After all, it’s their life and their perspective on what they would like to achieve is of primary importance. Clients need to set their own goals. However, you may have to assist them at times to not only set their goals but to create a plan to achieve them. Strategies to meet current and future needs of clients include:  Conducting changing needs assessments  Conducting future planning with the person  Developing individual action plans with the person with a disability that address their changing needs  Referrals to specialist services appropriate to their needs  Involve significant others as appropriate in helping people identify their options and ways they might be able to achieve their goals. Significant others may include: o Carers o Advocates o Family members o Case workers o Friends

Learner Resource CHCCCS015 Version: 2.0 Responsibility: Director of Studies Page 46/86 Last Updated: 30 June 2017 Developed by Enhance Your Future Pty Ltd Melbourne City College Australia RTO No: 45140 CRICOS: 03592B ABN: 77 602 164 625 CHCCCS015 Provide individualised support SMART GOALS When assisting the client to set goals, it is important to ensure that the goals are:  Specific - The desired outcome should be stated in specific terms. This enables both the client and the worker to focus on specific achievements and outcomes.  Measurable - Ideally, the goal should be broken down into smaller steps. This allows for the objectives to be more easily measured. Being able to achieve small steps and measure progress, assists the motivation of the client as they progress toward achieving their ultimate goal.  Attainable - When setting goals, it needs to be ensured that they are not beyond the reach of the client. If goals are set too high, and the client feels that they will not be able to achieve them, then they are likely to lose motivation. At the same time, the goals need to be set sufficiently high for the client to feel that they have something challenging to work toward.  Realistic - Goals need to be realistic so that the client feels they have something to work toward. The goal needs to be relevant to the needs of the client so that they see the goal as being worthwhile.  Timely - Goals should be set with specific timelines in place. Having a timeline in place provides a ‘finish line’ for the client, and motivates them to pursue their goal with a specific date in mind. If clients identify any aspects of the service that are not meeting their needs, you will need to modify the service and their goals to meet those needs.