The other states could be managed with an agents

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was important to look for other warehouse opportunities in high volume states. The other states could be managed with an agent’s network and by outsourcing the maintenance. Objective 2 – To increase profit margins by 5% from our 2010 benchmark in the next five years. This should occur naturally, with increased sales allowing for better price negotiations with suppliers, and getting all departments to make optimum use of their staff. Objective 3 – To establish the MacVille brand recognition in key markets in the next five years, mostly via new technologies but also co-branding with our strategic partner. This is also a high priority if the successful rollout is to be achieved. TAD21A BSBMGT616 Version: 2.1 Implemented: November 2018 To be reviewed: November 2019 Responsibility: Head trainer © The Wales Institute Pty Ltd Page 20 of 23
BSBMGT616 Develop and implement strategic plans Objective 4 – To reduce our waste and energy use by 10% from our 2010 benchmark within the next five years. Education programs and incentive rewards for innovations in this area should see the organisation achieve its objectives. Meeting adjourned at 9.30 pm. Minutes submitted by Secretary, Olga Hartwick. TAD21A BSBMGT616 Version: 2.1 Implemented: November 2018 To be reviewed: November 2019 Responsibility: Head trainer © The Wales Institute Pty Ltd Page 21 of 23
BSBMGT616 Develop and implement strategic plans Assessment task 4 scenario information Objective 1 – To sell and service MacVille espresso coffee machines in every state of Australia in the next five years. All states have a MacVille machine, apart from the Northern Territory where it took some time to get an agent, and an experienced espresso machine repairer has not yet been found to take on the job due to the attractiveness of mining industry pay rates. Strategy (a) – Sign, action and establish the strategic alliance agreement with Java Estate. KPI (plan) – 200 machines installed p.a. KPI (actual) – Agreement signed within the time limit and actioned, but only 180 machines installed in the past 12 months. There was a slower uptake in Northern Territory and North Queensland, due to the tourist slump with the strong Australian dollar. Strategy (b) – Establish a MacVille Melbourne warehouse. KPI (plan) – MacVille opens in Melbourne within two years after Sydney opens for business. KPI (actual) – Melbourne warehouse is still not open. It is currently being run on the more expensive agency model. Strategy (c) – Set up agents in other states and outsource maintenance contracts. KPI (plan) – Agent agreements and outsource maintenance contracts for South Australia, Western Australia, Northern Territory, Tasmania, ACT. KPI (actual) – Still no service contractor for Northern Territory. All others met the deadline, although agents in Western Australia, Tasmania and Northern Territory were very expensive.

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