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Process of creating novel products idea or procedures

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= process of creating novel products, idea, or procedures that are potentially relevant / useful to an org. Factors That Affect Individual Creativity Personal attributes associated w/ creative achievement: - broad interests - aesthetic sensitivity - attraction to complexity - toleration of ambiguity - intuition - self-confidence - Individuals more creative when intrinsically motivated - settings that provide opportunities, absence of constraints, rewards encourage creativity 6 Thinking Hats (by De Bono ): innovative, creative problem-solving develops from working thru decisions using 6 frameworks White hat : impartial thinking, focusing strictly on facts Red hat : expression of feelings, passions, intuitions, emotions Black hat : critical, deliberate, evaluating outlook Yellow hat : optimistic, upbeat, +ve outlook Green hat : creativity, inspiration, imagination, free flow of new concepts Blue hat : control, overall “managerial” perspective of process
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P ART 4: S HARING THE O RGANIZATIONAL V ISION Organizational (Work Environment) Factors That Affect Creativity Challenge - when ppl are matched up w/ the right assignments, their expertise & skills can be brought to task of creative thinking - individuals should be stretched, not overwhelmed Freedom - to be creative, person needs autonomy to determine the process - let person decide how to tackle the problem (which heightens intrinsic motivation) Resources - time & $$: 2 main resources that affect creativity - manager needs to allocate them carefully Work Group Features - heterogeneous groups likely to come up w/ more creative solutions - team members need to share excitement over the goal, be willing to support each other thru difficult times, and recognize each other’s unique knowledge/perspective Supervisory Encouragement - to sustain passion, most ppl need to feel that what they do matters to others - managers can reward, collaborate, communicate to nurture creativity Organizational Support - reward creativity & make sure there’s info sharing & collaboration - make sure –ve political problems do not get out of control 5 Org. Factors that Block Creativity: Expected evaluation (focusing on how your work will be evaluated) Surveillance (being watched while working) External motivators (focusing on external, tangible rewards) Competition (facing win-lose situations) Constrained choice (given limits on how you can do your work) WHAT ABOUT ETHICS IN DECISION MAKING? ethics = study of moral values/principles that guide our behaviour & inform us whether actions are right/wrong 4 Ethical Decision Criteria Utilitarian utilitarianism = decision focused on outcomes / consequences that emphasizes the greatest good for the greatest # - goals: efficiency, productivity, high profits - decision makers (esp. in for-profit org’s) tend to feel safe, comfortable with it - questionable behaviours are justified when framed as being in best interests of org - BUT, ignore rights of some ppl (esp. those w/ minority representation in org) Rights - make decisions consistent w/ fundamental liberties & privileges as set forth in documents e.g. “Canadian Charter of Rights and Freedoms” - respect & protect basic rights of ppl (e.g. privacy, free speech, due process) Justice -
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