In fact though little evidence of any direct effect

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In fact, though little evidence of any direct effect was found, the fre- quent negative correlations between IT and performance suggested that IT had (50) probably weakened some firms’ compet- itive positions. However, firms’ human resources, in and of themselves, did explain improved performance, and some firms gained IT-related advan- (55) tages by merging IT with complementary resources, particularly human resources. The findings support the notion, founded in resource-based theory, that competi- tive advantages do not arise from easily (60) replicated resources, no matter how impressive or economically valuable they may be, but from complex, intan- gible resources. -------------------------------------------------------------------------------- Q22: The passage is primarily concerned with A. describing a resource and indicating various methods used to study it B. presenting a theory and offering an opposing point of view C. providing an explanation for unexpected findings D. demonstrating why a particular theory is unfounded E. resolving a disagreement regarding the uses of a technology Answer: -------------------------------------------------------------------------------- Q23: 25
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The passage suggests that proponents of resource-based theory would be likely to explain IT’s inability to produce direct competitive advantages for individual firms by pointing out that A. IT is not a resource that is difficult to obtain B. IT is not an economically valuable resource C. IT is a complex, intangible resource D. economic progress has resulted from IT only in the service sector E. changes brought about by IT cannot be detected by macroeconomic measures Answer: -------------------------------------------------------------------------------- Q24: The author of the passage discusses productivity in the retail industry in the first paragraph primarily in order to -------------------------------------------------------------------------------- Q25: According to the passage, most pre-1990 literature on businesses’ use of IT included which of the following? ------------------------------------------------------------------------------------------------------------
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