Kempner de 1993 the pilot years the growth of the

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KEMPNER, D.E. (1993). The pilot years: The growth of the NACUBO benchmarking project. NACUBO Business Officer 27(6): 21-31. KERRIDGE, D. (1995). Continuous quality improvement issues in higher education. In S. Brigham (Ed.), Problems with Benchmarhing . [email protected]: American Association of Higher Education. LEIBFRIED, K.H.J. & MCNAIR, C.J. (1992). Benchmarhing: a Tool for Continuous Improvement . New York: Harper Business. LINKE, R.D. (1992). Some principles for application of performance indicators in higher education. Higher Education Management . 4(2): 194-203. MEADE, PH. (1994). A Guide to Evaluation for Quality Improvement . Brisbane: Griffith University. McENTYRE, R. (1996). Benchmarhing in higher education . Paper presented at the Benchmarking in Higher Education Forum, 18 September, 1996.
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Curtin University of Technology Document for Internal Use Only Page 22 of 24 McKINNON, K.R., WALKER, S.H. & DAVIS, D. (2000). Benchmarking: A manual for Australian Universities. Canberra: Commonwealth of Australia. MURPHY, PS. (1994). Benchmarhing academic research output in Australia . Paper presented at the 6th International Conference on Assessing Quality in Higher Education, 19-21 July, 1994. O'DELL, C. (1993). Building on received wisdom. Healthcare Forum Journal 36(1): 17-21. PAYNE, J.S. 6T BLACKBOURNE, J.M. (1993). Learning through benchmarking. Journal for Quality and Participation 16(5): 62-65. PEDERSON, R. (1992). The perils of TQM for the academy. The Chronicle of Higher Education : 39(S): B4. SPENDOLINI, M.J. (1992). The Benchmarhing Book . New York: AMACOM (American Management Association). WATSON, G.H. (1992). T he Benchmarhing Workbook: Adapting best practices for performance improvement . Cambridge: Productivity Press. WATSON G.H. (1993). Strategic Benchmarhing: How to Rate Your Company's Performance Against the World's Best . New York: John Wiley and Sons. WOLVERTON, M. (1994). A New Alliance: Continuous Quality and Classroom Effectiveness . ASHE-ERIC Higher Education Report No. 6. Washington DC: The George Washington University, School of Education and Human Development.
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Curtin University of Technology Document for Internal Use Only Page 23 of 24 External Benchmarking Proposal (Refer Also: Benchmarking process worksheet: ) Department: Benchmarking Partner: Title of Benchmarking Project: Plans of Benchmarking Describe the subject for the benchmarking project, identifying your improvement priorities: What measurements are proposed: Indicate reasons for selecting benchmarking partner: Membership of Internal Benchmarking Team
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Curtin University of Technology Document for Internal Use Only Page 24 of 24 Benchmarking Partner's Contacts Executive level: Faculty/Departmental Level: Benchmarking schedule Signature:___________________________ Comments and recommendations of senior manager with budget control: Signature:___________________________ Date:____________________
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