programs to ensure that group dynamics do not undermine the leaming process. Teamwork both amplifies the importance of coworkers’ influences on individual behavior and brings other dynamics to the forefront Two teamwork issues are trust and cohesiveness. Trust has todo with expectations that another person (or group of people) will act benev-olently toward you. There is a certain vulnerability or riskiness to trust, in that the other party may not fulfill your expectations. Yet, research has demonstrated strong links between interpersonal trust and employee performance (including cit-izenship behaviors), problem solving. and cooperation. 44 Cohesiveness is the members’ sense of togetherness and willingness to remain as part of the group. Given team members’ high level of interde- pendence, they must trust one another and feel a sense of cohesiveness if the team is to work together and be successful. -Similarly, group and team dynamics should be taken into account when plan-ning actions designed to ensure that what is learned is transferred back to the job. Supervisors, managers, and team leaders can monitor potentially destructive dy-namics, as well as the level of trust and cohesiveness, and act to address them to maximize the chances that what employees learn in training and development ac-tivities will be used. Involving coworkers and team m ~ bers in the learning process, as partici- pants or trainers, can increase their acceptance of newly 1eamed skills and the likelihood. that they’ll use them on the job. Likewise, managers and supervisors should pay attention to, employee attitudes toward training and to-ward using new methods and skills.
HUMAN RESOURCES PLANNING & DEVELOPMENT 80 LESSON 17: HRD INFLUENCE ON EMPLOYEE BEHAVIOUR-MOTIVATION Learning Objectives • Motivation-Influencing factors on Employee Behaviour • Theories of Motivation Students, as we all know that the motivation is one of the very important elements of human behaviour. Hence today we shall discuss “ how motivation influences Employee behaviour”. Motivation: A Fundamental Internal Influence on Employee Behavior Motivation is one of the most basic elements of human behavior. Motivational theories attempt to explain how effort is generated and channeled. Terry Mitchell synthesized many definitions of work motivation as “the psychological processes that cause the arousal, direction, and persistence of voluntary actions that are goal directed. This definition makes several important points. First, work motivation pertains to the causes of voluntary behavior-the nature of nearly all behaviors performed in the workplace. Even in situations where employees feel they do not have a choice, their behavior reflects their consideration of the perceived consequences of their actions.
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