A common sense approach to handling acquisition components will go a long way

A common sense approach to handling acquisition

This preview shows page 91 - 94 out of 122 pages.

A “common-sense” approach to handling acquisition components will go a long way in protecting them from inadvertent damage. Note that you can use lint-free rags and Isopropyl Alcohol (Rubbing Alcohol) to clean the outer plate surfaces of ZonicBook/618E and the optional WBK18 expansion module. ZonicBook/618E User’s Manual – IO version 929795 Troubleshooting 12-1
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12-2 Troubleshooting 929795 ZonicBook/618E User’s Manual - IO version ReadMe Files and the Install CD-ROM The Install CD-ROM includes ReadMe Files. These files often contain late-breaking information that may not appear in the user documentation. During installation you should review the ReadMe files when prompted to by the program. The Install CD-ROM includes: ZonicBook Windows NT/2000/XP driver eZ-Anlayst* eZ-TOMAS* eZ-Balance* eZ-NDT* eZ-Rotate* Daq Configuration Control Panel Applet User documentation in Adobe® PDF format *Each eZ software package requires an authorization code for installation. Authorization codes are supplied with the purchase of the associated software. Upon installation, the user needs to run the Daq Configuration Control Panel applet. The applet is used to configure ZonicBook/618E for an Ethernet connection. This must be performed in order for the application to access the ZonicBook/618E through the Windows NT/2000/XP driver. Ethernet Problems General Make sure the Ethernet network is not experiencing technical problems. Check with your Network Administrator. Ensure that your system is properly configured in the Daq Configuration Applet [located in the Windows’ Control Panel]. If a device is not configured correctly it will not be accessible from an application. Verify that the correct MAC (Media Access Control) number is reflected by the software. If communications cannot be established with the ZonicBook/618E or, if trying to connect causes the system to hang or crash, try the following: - Verify that the device power switch is set to ON and that the POWER ON indicator is lit. - Ensure that all physical device interface connections are correct. This includes Ethernet connections from the ZonicBook/618E to the host PC’s Ethernet jack, or Ethernet Network hub. - Run the Daq Configuration applet from the Windows Control Panel. Make sure the device is configured to the appropriate Ethernet port with the appropriate protocol. Run the device test and if it fails try other protocols for the device. Be sure to click on <Apply> to apply the settings, before re-running the test. Try the following “ping” method to check the device connection. If problems persist, notify your Network Administrator. If he or she can’t solve the problem, contact the factory.
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Troubleshooting the Ethernet Connection using the “Ping” Method 1. Find the IP Address of the ZonicBook/618E. a. Open the Control Panel by navigating as follows from the Windows Desktop: Start Menu Settings Control Panel b. Double-click the Daq Configuration icon.
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