Relate key individual characteristics attitudes

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Relate key individual characteristics (Attitudes, Values, Perception and Personality) and their relationship to work-related behaviour. Determine why motivation in the workplace is a key element in achieving organisational goal. Interpret how groups work and show how to create effective teams. Summarise the communication process and the different ways to increase communication effectiveness. Discuss the nature and purpose of conflict and outline the conflict and negotiation processes. Describe the change and review processes for managing organisational change. Key Skills (Practical Component) By the end of this course, you should be able to: Relate organisational behaviour principles and practices to real and hypothetical situations. Demonstrate the essential knowledge and interpersonal skills to work effectively in a team. Show well developed written proficiency.
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BUS103 COURSE GUIDE 4 Study Units Learning Outcomes Study Unit 1 By the end of Study Unit 1 , you should be able to: 1. Demonstrate the importance of interpersonal skills in the workplace. 2. Describe the functions, roles and skills of managers. 3. Explain the nature and the purpose of organisational behaviour. 4. Identify the major disciplines that contribute to organisational behaviour. 5. Describe the three levels of analysis in the organisational behaviour Model. 6. Identity challenges and opportunities managers have in applying organisational behaviour concepts. 7. Define workforce diversity and describe its two major forms. 8. Explain how personal characteristics (e.g., age, ability) influence organizational outcomes. Study Unit 2 By the end of Study Unit 2 , you should be able to: 1. List the three components of an attitude. 2. Explain the major work-related attitudes that are relevant to organisational behaviour. 3. Recognise the impact of job satisfaction on the workplace outcomes. 4. State factors that may contribute to the development of an individual’s personality. 5. Discuss the personality traits that are relevant to organisational behaviour. 6. State how values influence person-job fit and person-organisation fit. 7. Recall Hofstede’s five value dimensions. 8. Define perception and the factors that influence perception. Study Unit 3 By the end of Study Unit 3 , you should be able to: 1. Describe the three key elements of motivation. 2. Summarise Maslow’s Hierarchy of Needs Theory and McClelland’s Theory of Needs. 3. Explain Goal-Setting Theory, Equity Theory and Expectancy Theory. 4. Show how Job Characteristics Model (JCM) motivates employees by changing the work environment.
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BUS103 COURSE GUIDE 5 5. Illustrate the main ways jobs can be redesigned. 6. Discuss how alternative work arrangements might motivate employees.
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  • Fall '15
  • Management, Big Five personality traits, Organizational studies, .........

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