Lower Ground, 100 George Street, The Rocks NSW 2000Phone 02 92471920 Activity 2 Looking through your visitor information files, you see that the information for a tour company is two years old. What do you do to update the information? What information would you seek to update? -Phone the tour company and determine if the information is still the same or even relevant. -Ask them for some new brochures or pricing lists. -Also do a local google search in order to find a couple more local tour companies that your hotel could offer to guests. Activity 3 A guest with a walking disability wants to visit a local art gallery but is very concerned about stairs, what can you do to help them? -Provide them with access to a lift or special equipment which may be able to assist them. -Also take the time to take them to the art gallery or provide them with someone who can. This may involve phoning the gallery to notify them that they are coming. Activity 4 What health and safety issues would be associated with use of a hotel swimming pool?