When configuring esrs users are presented with two

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When configuring ESRS, users are presented with two options: Integrated: This is the Dell EMC recommended and default method for configuring ESRS. Integrated provides two-way outbound and inbound connectivity to the storage system for problem notification and resolution. Integrated ESRS runs on the storage system and does not require a stand alone gateway server. Centralized ESRS: This configuration requires the network address of the ESRS Gateway server used to connect to the Dell EMC enterprise and ensures that port 9443 is open between the Gateway server and the storage system. It is recommended that users perform a readiness check prior to configuring ESRS. The check verifies the system’s network connectivity to configure ESRS. Users receive a Warning and/or Error if there are issues. If a user does not specify valid Dell EMC Support Credentials the Readiness Check can still proceed. Always test connectivity after configuring ESRS.
Page 30 © Copyright 2019 Dell Inc. Dell EMC Unity XT Installation and Service Dell EMC Unity Installation and Service -SSP Note: it is possible to upgrade from ESRS One-way to ESRS Two-way configuration. However, downgrading from ESRS Two- way to ESRS One-way is not supported.
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Page 32 © Copyright 2019 Dell Inc. Dell EMC Unity XT Installation and Service Dell EMC Unity Installation and Service -SSP Customer Information The Customer Information page is used to keep up-to-date contact information to ensure that Dell EMC Support has the most accurate information for contacting you in response to an issue. Customer information is critical for responding quickly to any support issues that may come up. The contact will receive system alert reminders to update their contact information every six months.
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