Which of the following is the accurate sequence of

46) Which of the following is the accurate sequence of steps in the listening process?
A) receiving, evaluating, responding, decoding, remembering
B) remembering, evaluating, responding, receiving, decoding
C) receiving, decoding, remembering, evaluating, responding
D) receiving, responding, remembering, evaluating, decoding
E) receiving, remembering, evaluating, decoding, responding
Answer:
Explanation: C) The accurate sequence of steps in the listening process is as follows: receiving,
decoding, remembering, evaluating, and responding. If any one of these steps breaks down, the
listening process becomes less effective or even fails entirely.
C
Classification: Conceptual
LO: 4
Difficulty: Easy
Learning Outcome: Describe best practices in team and interpersonal communication
47) Using one's own values, beliefs, ideas, and expectations to assign meaning to sounds and
words is called ________ in the listening process.
E
Classification: Conceptual
LO: 4
Difficulty: Easy
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Learning Outcome: Describe best practices in team and interpersonal communication
48) Which is the first step in the listening process?
D
Classification: Conceptual
LO: 4
Difficulty: Easy
Learning Outcome: Describe best practices in team and interpersonal communication
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49) In the listening process, the step that involves storing the received information for future pro-
cessing is ________.
B
Classification: Conceptual
LO: 4
Difficulty: Easy
Learning Outcome: Describe best practices in team and interpersonal communication
50) ________ leads listeners to filter incoming messages to fit what they already believe about a
given subject.
A) Selective perception
B) Critical listening
C) Empathic listening
D) Active listening
E) Misdirection
Answer:
Explanation: A) Selective perception leads listeners to filter incoming messages to fit what they
already believe about a given subject.
A
Classification: Conceptual
AACSB: Communication Abilities
LO: 4
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Difficulty: Easy
Learning Outcome: Describe best practices in team and interpersonal communication