CHAPTER DECISION SUPPORT SYSTEM 2 (THE SLIDES ON DRIVE WITH 2.Executive Information Systems (EIS)Combines many features of MIS and DSSProvide top executives with immediate and easy access to informationIdentify factors that are critical to accomplishing strategic objectives (critical success factors)So popular that it has been expanded to managers, analysis, and other knowledge workersFeatures of an EISInformation presented in forms tailored to the preferences of the executives using the systemCustomizable graphical user interfacesException reportsTrend analysisDrill down capabilityEnterprise Information PortalsAn EIP is a Web-based interface and integration of MIS, DSS, EIS, and other technologiesAvailable to all intranet users and select extranet usersProvides access to a variety of internal and external business applications and servicesTypically tailored or personalized to the user or groups of usersOften has a digital dashboardAlso called enterprise knowledge portals
Business Analytics vs Business IntelligenceBusiness Intelligence(BI): BI covers strategies, processes and technologies in order to achieve knowledge about status, potentials and perspectives of a company out of heterogeneous and distributed data.Business Analytics(BA) : BA is the study of data using statistical and mathematical methods to understand current scenarios and predict future.Categories of Business Analytics (DIAGRAM IN DECISION SUPPORT SYSTEMS 2) 6Gartner Four Stage Business AnalyticsDescriptive AnalyticsDiagnostic AnalyticsPredictive AnalyticsPrescriptive AnalyticsGartner Four Stage Business AnalyticsArtificial IntelligenceArtificial Intelligence is the intelligence demonstrated by machines using field of science and technology.Attributes of AIThink and reasonUse reason to solve problemsLearn and understand from experienceAcquire and apply knowledgeThe domain of Artificial Intelligence
Cognitive Science ApplicationRobotics ApplicationNatural Interface ApplicationBusiness Application of AIArtificial intelligence (AI) is steadily passing into everyday business use. From workflow management to trend predictions, AI has many different uses in business. It also provides new business opportunities. Banking and Finance for fraud detectionRetail for online customer supportChatbots for interactivityE-commerce to push products & servicesMajor Types of Artificial IntelligenceExpert SystemA knowledge-based information system contain knowledge about a specific, complex application area and acts as an expert consultant to end usersNeural NetworksA computing system that is modeled after the mesh like network of neurons in human brain.Major Types of Artificial IntelligenceGenetic Algorithms(GA)GA are heuristic and adaptive search algorithm that based on the evolutionary ideas of genetics and natural selection.
Fuzzy Logic SystemsIt is a methods of reasoning that resembles human reasoning with approximate, incomplete or unambiguous data instead of binary choices.
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