company and is one of the main reasons they made a turnaround. She is also responsible for the company obtaining many rewards for sustainability, innovation, and much more. 4. Ursula Burns wants the organizational structure to be more family than a business at Xerox. She wants the workers to be more devoted in the areas of sustainability, innovation, diversity and ethics. 5. I think Ursula Burns has created a strong positive culture at Xerox. Part of the reason they have a strong culture because the company’s values are clearly stated. Xerox positive culture also depends on the norms that contribute to the effective performance and productivity. 6. Communication is a major ability for leaders to have and Ursula Burns has been an effective communicator. She is an effective communicator because she has over 140,000 workers under her from various departments and she has to tell everyone what to do. She, also, is responsible for 80 percent of Xerox’s profits (Lussier, 2017).
7. Burns is an effective team leader because she is capable and competent in her field. She turned the company around completely and made them become very profitable. Ursula was capable of managing many company divisions at once and was experienced because she was knowledgeable in the field of technology since she was first a mechanical engineer (Lussier, 2017). References
Lussier, R. N. (2017). Human Relations in Organizations: Applications and Skill Building (10th ed.). New York, NY: McGraw-Hill Education.
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- Winter '14
- Chief Executive Officer, Anne M. Mulcahy, Ursula Burns, CEO Ursula Burns