For more information on configuring SARM and the SARM analyzer see Siebel

For more information on configuring sarm and the sarm

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describes SARM areas and subareas that are used with a workflow process. For more information on configuring SARM and the SARM analyzer, see Siebel Performance Tuning Guide . Recording Behavior with the Siebel Flight Data Recorder Log files of the Siebel Flight Data Recorder (FDR) , identified with the .fdr extension, are records of system and server component behavior at run time. If a system or server component fails, then the settings and events that lead up to the failure are logged. The FDR log file can then be used to troubleshoot and analyze the specific settings and events that occurred prior to the failure. FDR log files are stored in the Binary subdirectory of the Siebel Server root directory. FDR instrumentation points are embedded in the Workflow Process Manager business service and the Workflow Recovery Manager business service in order to provide capture processing details in case of a system failure or server component failure. For information, see “How to Get Help with an Error of a Workflow Process” on page 242 , and Siebel System Monitoring and Diagnostics Guide . Table 41. SARM Areas and Subareas That Are Used with a Workflow Process Level Area Subarea Description 1 WORKFLOW CORDR_RESUME Resume a workflow process that is suspended. 1 WORKFLOW CORDR_EXECUTE Execute a workflow process. 1 WORKFLOW ENGNE_INVOKE Call a method of the Workflow Process Manager business service. 2 WORKFLOW STEPS_EXSTEP Execute a step of a workflow process. 2 WORKFLOW MONTR_WRTE Write monitoring data of a workflow process to disk.
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Siebel Business Process Framework: Workflow Guide Version 8.1, Rev A Administering a Workflow Process Diagnosing a Workflow Process That Has Failed 240 Diagnosing a Workflow Process That Has Failed This topic includes following topics: Diagnosing a Workflow Process That Has Failed in a Production Environment on page 240 Troubleshooting Execution Problems with a Workflow Process on page 243 About the Workflow Recovery Manager on page 246 Diagnosing a Workflow Process That Has Failed in a Production Environment This topic describes how to diagnose problems in the production environment. For more information about some of the tools described in this topic, see “Monitoring a Workflow Process” on page 233 . Using Tracing to Diagnose a Workflow Process You can use tracing to diagnose a workflow process that has failed. To use tracing to diagnose a workflow process 1 Turn on tracing for the appropriate component that is running the workflow process. Example components include the Workflow Process Manager, Workflow Process Batch Manager, or the application Object Manager. 2 View the event log files. For details on how to turn on tracing, see “Setting Monitoring Levels for Tracing and the Event Log” on page 236 . Using Instance Monitoring to Diagnose a Workflow Process You can use instance monitoring to diagnose a workflow process that has failed.
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