You need to ensure that you provide the right feedback mechanisms for your

You need to ensure that you provide the right

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We know that they can help to collect valuable opinions of your website visitors. You need to ensure that you provide the right feedback mechanisms for your visitors. Can they contact you easily? Contact and feedback mechanisms may include: Emails Ratings Instant messaging Forms Post Live chat Telephone Comments Reviews Forums
2. Evaluate the data recording, contacts and feedback mechanisms from the previous question. How do these relate to the purpose and objectives of your example website? person responsible for replying to any feedback or queries? How will you keep track of your feedback history? You need to have a system in place so that you always know what is going on; you don’t want to be asking your customer to keep reminding you of what they were talking about. What method will you use to respond to them? Just because a customer got in touch Activity 2E 1. Before you start developing your website marketing strategy, what questions should you consider? Before you start, consider the following questions: Why is it important for you to have website?
What are your website objectives? How will you measure the success of your website? What do you want your users to gain by visiting your website? How does your idea for a website compare with others’? Who do you envision as your core users? What do you want your users to do after or while they’re visiting your website?

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