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18. A person can build his/her social capital by:• Being trained in new skills• Learning a new language• Shadowing a higher-level manager•Getting a mentor19. The distinction between flexible and fixed individual differences:20. The contingency approach suggests that:21. Organizations with adhocracy cultures are described as:22. Which of the following is the least fixed of a person’s individual differences?• Intelligence•Emotions• Attitudes• Cognitive abilities23. When something is _______, it stands out from its context.
24. The interdisciplinary field dedicated to understanding and managing people at work is called:25. ___________ is associated with success for managers and salespeople.26. The potential to understand and regulate oneself is known as:• Intrapersonal intelligence• Naturalist intelligence•Interpersonal intelligence• Kinesthetic intelligence27. The two dimensions of the competing values framework are:28. In Ajzen’s theory of planned behavior, ___________ is (are) the key link between _________.29. The process that enables us to interpret and understand our surroundings is called:30. The productive potential of an individual’s knowledge, skills, and experiences is known as:• Social capital• Soft skills• Ethical capital•Human capital