DSST Business Ethics and Society 2

Implied covenant exception refers to an employer has

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Implied Covenant Exception – refers to an employer has acted unfairly or in bad faith, this violates the implied covenant by causing harm unjustifiably. a) Employees can seek damages for wrongful termination 144) Terminations – employers should give clear reasons for firings, create and follow termination rules, document performance shortcomings and act in a consistent manner with all employees in similar circumstances
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145) Constructive Dismissal – when an employee resigns because of unpleasant or unreasonable working conditions placed on him or her by the employer – the employee is “forced” to resign 146) Alternative Dispute Resolution (ADR) - in nonunionized workplaces – the formal procedure such as the step-review and peer-review systems to handle employee grievances a) Employers introduced ADR to discourage unions and to reduce the chances of being taken to court for discrimination or wrongful dismissal b) Unionized workplaces – the grievance procedure is part of the labor agreement 147) Total Quality Management – TQM – is a philosophy of management that is driven by constant customer satisfaction through improvement - a) TQM maintains a.i) an intense focus on the customer a.ii) A concern for continual improvement a.iii) Accurate performance measures a.iv) Empowerment of employees 148) Consumerism – the movement that seeks to protect and inform consumers about products, and has resulted in safer products, and honest packaging and advertising a) Activism in the 1960s started the Consumerism movement, pressured businesses to consider consumer needs b) Prompted President Kennedy to announce a bill of rights for consumers b.i) Right to safety b.ii) Right to be informed b.iii) The right to choose b.iv) The right to be heard 149) Ergonomics – the study of safe an efficient work environments a) Making tools and equipment more comfortable and easy to use 150) Environmental Protection Agency (EPA) – created in 1970 - largest federal regulatory agency a) Established to enforce environmental protection standards b) Conduct environmental research c) Monitor the environment – enforcing pollution laws d) Assist the Council of Environmental Quality in recommended new policies to the President e) Responsible for establishing water quality and enforcing the Clean Water Act f) Companies go to the EPA to obtain permits to discharge pollutants into the navigable waters 151) The Clean Air Act passed in 1963 – amended in 1990 a) Most significant federal statute for controlling air pollution a.i) Includes, smog, soot, carbon monoxide, sulfur dioxide, acid rain, etc… a.ii) Authorizes the Environmental Protection Agency (EPA) to establish and enforce national air quality standards 152) Kyoto Protocol (2005) – industrialized nations are required to reduce their emissions of greenhouse gases a) Greenhouse gases are produced when fossil fuels are burned 153) Environmental Justice – the fair treatment and meaningful involvement of all people regardless of race, color, national origin,
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