criticism. It helps to establish a trust which is a foundation of success for implementing strategic organizational behavior (Blanchard & Johnson, 2007). Inclusive communication involves all the employees in creating strategies in making critical decisions that affect the daily operations of the organization. It should also accommodate diversity so that people can learn and develop each other and from each other. Employee satisfaction leads to the success of the organizational goals and focus. The communication methods should flow from top to bottom and bottom to top, including all members of the organization. Communication should also run across all the flat hierarchies. Strategic organizational behavior should use the results drives approach in communication. Memorable progressive results are a motivator for the employees to continue working efficiently. It also motivates the customers to be good ambassadors through discussion in the market. Effective organizational communication should also be multi-channeled so that it can deliver in multiple times and have the most significant impact. Preferences and needs of the employees differ, and therefore different methods are essential to make the business environment
4 a success. Multiple channels increase the audience and ways that messages are understood and received. Employee Engagement Assessments ” An "engaged employee" is one who is fully involved in and enthusiastic about his or her work and so will act in ways that advance his or her organization's interests. Employee engagement is important to the competitiveness of any organization, particularly in the current business environment” (Furst, 2014, para. 1). Employee engagement assessments play an important role in the analysis of organizational behavior. It helps detect where the employee perceives themselves within the organization as well as how they perceive the organization they work for. How staff performs and feels is a reflection of how well their management is abiding by the core values and mission statement provided by the organization. It all begins from upper management and works its way down to entry level on how the organizational behavior in the department will be affected. The employee engagement assessment leaves room for improvement and coaches the management and staff on how to better the issues or concerns that have surfaced. The assessment can be viewed from a cognitive, emotional and behavioral perspective. The cognitive perspective will gauge the employee’s beliefs regarding their leadership, values, and organization. The emotional aspect is directed by the cognitive aspect, typically where the employee directs their beliefs and feelings will reflect on them emotionally. The behavioral aspect will implement how
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- Management, Organizational studies and human resource management, Hitt